User Guide
-
Shipping and handling charges
- Shipping fees by region
- Packing box size determination
- Shipping to overseas destinations
-
Payment
- Credit card payment
- Cash on delivery
-
Returns and Cancellations
- About product returns
- Cancellation after purchase
-
About gift wrapping
- Carrying bag
- Gift Box
- Gift wrapping
- About gift wrapping
Shipping and handling charges
about shipping cost
Shipping costs vary depending on the size of the box and the region you are shipping to.
There are four different packing box sizes.
- Takkyubin Compact
- 60 size
- Size 80
- 100 size
Please check here for a list of shipping fees by region.
Packing box size determination
The number of items that can fit in a shipping box varies depending on the size of the box.
When you purchase an item, the minimum packaging box required is calculated based on the contents of the purchased item and is automatically reflected in the shipping fee.
By following the steps below, you can calculate the product size in advance and estimate the required packaging box size.
The tea products sold at the Yutoha Tea Shop online store are available in the following three sizes.
- "S size" (140 x 90mm)
- "L size" (110 x 200mm or 130 x 200mm)
- "XL size"
*The "XL size" is only available for the two types of "Hojicha" and the "Hand-picked Tencha Stem Hojicha."
This size is converted into points to determine the number that can fit into each packaging box.
"S size" products = 10 points "L size" products = 20 points "XL size" products = 120 points
There are four sizes of shipping boxes. The points of products that fit into each box are listed below.
Below is an example of how to calculate the maximum number of items that can fit into an "SS Size (TaQ BIN Compact)" parcel.
As mentioned above, by combining product points you can determine the shipping box needed, which can be used as a guide for calculating shipping costs.
Shipping to overseas destinations
Regarding shipping to overseas destinations, the online store does not accept orders, but we can handle it on an individual basis.
Please contact us directly via email or Instagram DM.
Payment
Talk about your brand
Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.