Legal notice
Seller
Chaho Yutoha (Hasegawa Co., Ltd.)
Representative
Hiroaki Hasegawa
Operations Manager
Naho Hasegawa
Address
14 Rokujizocho, Uji City, Kyoto Prefecture, 611-0001, Japan
Phone Number
0774-33-2741
FAX Number
0774-33-2152
Email Address
Additional Charges
Bank Transfer (Bank transfer fees are the customer's responsibility)
Cash on Delivery
Returns and Defective Products
Returns due to customer reasons are generally not accepted.
In the case of "wrong product shipped by our company," please return it using cash on delivery. We will cover the shipping costs. Please notify us of any "defective products" within 7 days. If there is damage during shipping, please contact us immediately.
Return Policy
Returns are accepted in the case of "defective products or wrong product shipped by our company."
Return Period
Returns are possible if you contact us within 7 days of product delivery. We will promptly send a new product at our expense for shipping and handling.
Product Delivery Time
If payment is made in advance and there is no specified delivery date, we will ship within 5 business days after payment confirmation. For other cases, we will ship within 5 business days after order confirmation.
Payment Methods
Credit card, cash on delivery
Delivery Method
Home delivery by Yamato Transport